Merrell Boots Frequently Asked Questions

by Tactical Boot Store

At Tactical Boot Store, we often receive questions about our Merrell Boots. For this reason, we have compiled a list of our most frequently asked Merrell Boot questions. However, if your question isn't answered below, please feel free to contact us or call us, and our boot specialists will be happy to answer any additional questions.

Does Tactical Boot Store ever offer free shipping?

Yes, we do. In fact, we offer free shipping on any order over $50.

How much is shipping?

In the continental United States we offer a flat rate shipping fee of $12.49. However, any Tactical Boot Store order over $50 ships for free. We do offer shipping overseas and to Hawaii and Alaska, but deliveries to those areas have to be pre-arranged. If you need shipping to one of the areas listed above, please call us, so we can give you a shipping quote.

Do Merrell Boots come with laces, or do I have to buy those separately?

Yes, every pair of boots that is supposed to come with laces is shipped with laces. This question is often asked because we also sell replacement laces on our website. However, you can rest assured that your new Merrell Boots will come with quality laces. If you are ever in need of replacement laces, or simply want to buy a back-up set of laces, you can do some from us.

When can I expect my Merrell Boots to arrive at my front door?

Our warehouse is located in Florida, and we try to ship all orders as soon as possible. In fact, any order that is received by 12pm will most likely be shipped the very same day. Orders received after 12pm will be shipped the next day. In most cases, it should take four to ten business days for your order to leave our Florida warehouse and arrive on your front door. Although unusual, sometimes we run into backorders when a certain boot is out of stock. When this happens, it may take a bit longer for you to receive your Merrell boots. Most out of stock boots will arrive two to four weeks after ordering.

What is Tactical Boot Stores Return Policy?

Tactical Boot Store offers a 30-day guarantee. This means if you need to return your new Merrell boots for any reason, you can in the first 30 days. Once we receive your returned boots, we will either issue you a replacement pair of boots, or refund your money. To be eligible for a return, the boots must be brand new and never have been worn. For best service, call us immediately if you need to return your boots, so we can ensure that your return is completed within the 30 day time limit.

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